Concord, NH – The American Hospital Association (AHA) recently announced that six hospitals in New Hampshire were named to America’s “Most Wired” hospitals in recognition of their successful adoption of information technology (IT) to partner with patients on their health. 

The New Hampshire hospitals, Concord Hospital, Exeter Health Resources, Littleton Regional Healthcare, New London Hospital, Southern New Hampshire Medical Center and Valley Regional Hospital, were recognized as having demonstrated a strong commitment to using IT resources to improve their operational, financial, and clinical services.

“We’re very pleased that our hospitals are being recognized for their efforts in using innovative technology solutions to better connect with their patients,” stated Steve Ahnen, New Hampshire Hospital Association President.  “By integrating technology into their healthcare delivery, these hospitals are enhancing the quality of care they deliver to their patients every day, and partnering with their patients for better health.”

According to the survey, Most Wired hospitals are using smart phones, telehealth and remote monitoring to create more ways for patients to access health care services and capture health information.  Innovation in patient care embraces emerging technologies and underscores the need for secure patient information exchange. Hospitals have increased their use of sophisticated IT monitoring systems to detect patient privacy breaches, monitor for malicious activities or policy violations and produce real-time analysis of security alerts.

Some of the key findings among the results were:

  • 82% analyze retrospective clinical and administrative data to identify areas for improving quality and reducing the cost of care;
  • Nearly 70% interface electronic health record data with population health tools for care management.
  • 76% offer secure messaging with clinicians on mobile devices;
  • 74% use secure e-mails for patients and families to keep in touch with the care team when patients need ongoing monitoring at home;
  • 96% perform data access audits, and nearly 90% run targeted phishing exercises to teach employees to question suspicious emails;
  • And nearly half of the hospitals are using telehealth to provide behavioral health services to more patients.

Most Wired hospitals are transforming care delivery with knowledge gained from data and analytics.  They are investing in analytics to support new delivery models and effective decision-making and training clinicians on how to use analytics to improve quality, provide access and control costs.

“The Most Wired hospitals are using every available technology option to create more ways to reach their patients in order to provide access to care,” said AHA President and CEO Rick Pollack. “They are transforming care delivery, investing in new delivery models in order to improve quality, provide access and control costs.”

HealthCare’s Most Wired® survey, conducted between Jan. 15 and March 15, 2017, is published annually by Hospitals & Health Networks (H&HN). The 2017 Most Wired® survey and benchmarking study is a leading industry barometer measuring information technology (IT) use and adoption among hospitals nationwide. The survey of 698 participants, representing an estimated 2,158 hospitals — more than 39 percent of all hospitals in the U.S. — examines how organizations are leveraging IT to improve performance for value-based health care in the areas of infrastructure, business and administrative management; quality and safety; and clinical integration. 

Detailed results of the survey and study can be found in the July issue of H&HN. For a full list of winners, visit