About Coronavirus Disease 2019 (COVID-19)

Coronaviruses are a group of viruses that cause respiratory tract infections. Some viruses cause mild colds, while others are more serious.  This new form of coronavirus was first detected in Wuhan City, Hubei Province, China and the disease it causes has been named Coronavirus Disease 2019 or COVID-19.

Visit the Centers for Disease Control and Prevention for more information on the symptoms, transmission and prevention of COVID-19:


How It Spreads

Prevention & Treatment


What to Do if You Are Sick

Stigma & COVID-19

Frequently Asked Questions


Are you a New Hampshire resident with questions on COVID-19?

Please call 2-1-1 to learn more about COVID-19 and your potential risk.  Phone dial: 1-866-444-4211.  TTY: 603-634-3388


Symptomatic people should call their healthcare provider for a risk assessment. Please do not direct your symptomatic patients to call NH Division of Public Health Services. Providers should use the updated testing algorithm in the DHHS HAN #9 to guide testing decisions. If the provider establishes that testing is warranted for COVID-19, please contact NH DPHS at (603) 271-4496 (after-hours 603-271-5300).

  • Most people with mild symptoms of COVID-19 can be managed at home without testing, much as providers can empirically manage patients who might have flu.
  • Use the updated guidance for which symptomatic persons should be prioritized for COVID-19 testing - see HAN #9
  • Asymptomatic persons should not be tested for COVID-19, regardless of exposure, because it depletes PPE and testing resources and does not change the need for an exposed person to self-quarantine.
  • All asymptomatic close contacts of a person with COVID-19 or persons who are being presumptively managed as COVID-19 (without testing) should stay home (self-quarantine) for 14 days from the last day of exposure.
  • If testing is warranted, sample collection for COVID-19 testing should be performed with recommended personal protective equipment (PPE), including gloves, gown, respiratory protection (at least as protective as a fit-tested N95 respirator), and eye protection.


Everyone can assist in preventing the spread of any infectious disease, including COVID-19, by practicing basic prevention measures such as the following:  

  • Wash your hands often with soap and water. If soap and water are not available, use an alcohol-based hand sanitizer
  • Avoid touching your eyes, nose, and mouth
  • Limit hand shaking and hugging
  • Avoid close contact with people who are sick
  • Cover your mouth when you cough or sneeze
  • Clean and disinfect frequently touched objects and surfaces, including work areas
  • Cough and sneeze into a tissue and throw that tissue away
  • Consider limiting your attendance at large gatherings



For more information, visit https://www.nh.gov/covid19/

Information for Hospitals & Health Care Professionals

The NH Department of Health & Human services, the American Hospital Association and the CDC, are providing updated information for hospital staff, health care providers and caregivers. Check back to these sites for regular updates.



New Hampshire Hospital Association

NHHA Waiver Tracker (9.18.20)

New Hampshire Hospital Association 1135 Waiver Request

New Hampshire Hospital Association Waiver Approval Letter

New Hampshire Hospital Association Waiver Request, Freestanding Rehabilitation Hospitals

New Hampshire Hospital Association Waiver Request, Durable Medical Equipment Prosthetics, Orthotics, and Supplies

New Hampshire Hospital Association Waiver Request, Health Care Facilities Licensing

NUBC Announcement for COVID-19 Claims

Facility Access & Patient Visitor and Vendor Screening

Consideration of Cancellation of Elective and Non-Urgent Surgeries

Information & Resources for Case Managers

Information for Public Information Officers

COVID-19 Resource List


NH Department of Health & Human Services


Novel Coronavirus 2019 (COVID-19)

Novel Coronavirus 2019 (COVID-19) and Clinicians

NH DPHS Coronavirus Disease 2019 (COVID-19) Self-Quarantine Guide

NH DPHS Health Alert Network (HAN) message(s)

State of NH High Threat Infectious Disease Plan

BEAS COVID-19 Emergency Guidance for Medicaid-funded Self Directed Personal Care

BEAS COVID-19 Emergency Choices for Independence Waiver (CFI) Guidance

NH Medicaid COVID-19 Fact Sheet


State of NH Resources, COVID-19


New Hampshire Insurance Department

Charitable Trust Unit

NH Judicial Branch

NH Office of Professional Licensure and Certification

NH Employment Security - Long Term Care Stabilization Program Guidance

NH Crisis Standards of Care Plan


American Hospital Association


AHA Updates & Resources on Novel Coronavirus (COVID-19)

AHA Letter to HHS/CMS to Waive Interest or Substantially Reduce the Interest Rate on Accelerated/Advanced Payments

AHA Letter to HHS Urging Temporary Suspension of Certain Requirements for Health Care Providers

AHA Letter to HHS/CMS Urging Additional Action to Expand Telehealth

AHA Letter to CMS Urging Extension of 20% Hospital Add-on Payment to LTCHs

AHA Letter to HHS Requesting Guidance and Flexiblity for Providers Caring for Patients with Behavioral Health Disorders

AHA Letter to CMS Seeking Additional Home Health Telehealth and Documentation Relief

AHA Letter to HHS/HRSA Urging Flexibility on Administering 340b Programs During COVID-19


Centers for Disease Control & Prevention


Information for Healthcare Professionals

What Healthcare Providers Should Know

Preventing COVID-19 Spread in Communities

Flowchart to Identify and Assess 2019 Novel Coronavirus

Frequently Asked Questions for Healthcare Providers

What Healthcare Personnel Should Know about Caring for Patients with Confirmed or Possible COVID-19 Infection

Interim Infection Prevention and Control Recommendations for Patients with Suspected or Confirmed Coronavirus Disease 2019 (COVID-19) in Healthcare Settings

Interim Guidelines for Collecting, Handling, and Testing Clinical Specimens from Persons for Coronavirus Disease 2019 (COVID-19)

Healthcare Infection Prevention and Control FAQs

Interim Guidance for Healthcare Facilities:  Preparing for Community Transmission of COVID-19

Evaluating and Reporting Persons Under Investigation (PUI)

Preparedness Checklist for Providers

Personal Protective Equipment When Caring for COVID-19 Patients

Strategies for Optimizing the Supply of N95 Respirators

Emergency Medical Treatment and Labor Act (EMTALA) Requirements and Implications Related to Coronavirus Disease 2019 (COVID-19)

ICD-10-CM code information for COVID-19

Alternate Care Sites and Isolation Sites

Communications tools



Centers for Medicare & Medicaid Services


Physicians and Other Clinicians: CMS Flexibilities to Fight COVID-19

COVID-19 Emergency Declaration Blanket Waivers for Health Care Providers (3.13.20)

COVID-19 Emergency Declaration Blanket Waivers for Health Care Providers (3.30.20)

COVID-19 Emergency Declaration Blanket Waivers for Health Care Providers (4.9.20)

COVID-19 Emergency Declaration Blanket Waivers for Health Care Providers (4.15.20)

COVID-19 Emergency Declaration Blanket Waivers for Health Care Providers (4.21.20)

COVID-19 Emergency Declaration Blanket Waivers for Health Care Providers (5.11.20)

COVID-19 Emergency Declaration Blanket Waivers for Health Care Providers (5.15.20)

COVID-19 Accelerated Payment & Advance Payment Fact Sheet

QSO-20-20-All Survey Guidance

QSO-20-21-CLIA Lab Guidance During COVID-19 Public Health Emergency

COVID-19 Frequently Asked Questions on Medicare Fee-for-Service (FFS) Billing

Frequently Asked Questions for Hospitals and Critical Access Hospitals Regarding EMTALA

QSO-20-15 EMTALA Requirements and Implications Related to COVID-19 (Revised)


Assistant Secretary for Preparedness and Response


COVID-19 Healthcare Planning Checklist

ASPR TRACIE Webinar: Highly Pathogenic Infectious Disease Training and Exercise Resources