McDonald, Joshi Deliver Keynotes at NHHA 2013 Annual Meeting
Timothy McDonald, MD JD, a nationally renowned physician-attorney who has been involved in quality and patient safety efforts at the University of Illinois Hospital and Health Science System, delivered the opening keynote address at the New Hampshire Hospital Association's 79th Annual Meeting at the Omni Mount Washington Hotel in Bretton Woods, NH.
Dr. McDonald's presentation was called "The Seven Pillars Approach: Crossing the Patient Safety-Medical Liability Chasm." The University of Illinois Medical Center at Chicago implemented its 'Seven Pillars" approach in 2006. Modeled after the University of Michigan program, UIC's model stresses open reporting of adverse events by staff and patients, open and prompt communication, and learning from errors.
"We wanted to put a process in place at the hospital that would hug and love the patient and the family throughout their ordeal," said Dr. McDonald when speaking at the Christiana Care Health System's 10th Annual Focus on Excellence Awards last year. "The goal was for us to maintain trust with the patient and their family, even after the medical error had occurred."
To view Dr. McDonald's PowerPoint, click here...
Maulik S. Joshi, DR.P.H., is President of the Health Research & Educational Trust (HRET) and Senior Vice President for Research at the American Hospital Association (AHA).
As the independent, not-for-profit research arm of the AHA, HRET produces timely research on topics of critical interest to hospitals and health systems and the communities they serve, including business leaders and policy makers. HRET's current research agenda focuses on quality improvement, patient safety, community health, leadership in governance and the elimination of disparaties in health care delivery. The AHA is a not-for-profit member association of nearly 5,000 health care provider organizations and 35,000 individuals committed to the health improvement of their communities.
To view Maulik Joshi's PowerPoint entitled "Hospitals of the Future," click here...